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WOL setup/ WOL does not work

This is a collection of settings to check if you cannot WOL your rrClient machines.

TCP subnet mask

If your TCP subnet mask is not , then you have to change it in rrConfig, tab Clients global (enable advanced settings).


Test WOL command transmission

You can test if the WOL command send by RR is at least transmitted to your machine.

  1. Download this application:
  2. Execute it on the machine with the WOL problem (no need to install)
  3. By default, RR uses the port 2304 for WOL. Enter this into UDP port.
  4. Send a WOL command to the machine with the WOL problem.
  5. If the monitor app catches the WOL command, then everything is right within your network.
    So the issue is the computer (BIOS, network card, settings)
    If nothing is received, then the issue is either a firewall at your rrServer, a network switch or network router.

Windows only

macOS only

Add the setting in bold:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">


<key>Kernel Flags</key>




Press <CTRL> - <X>, then <Y>, then <Return> to save the file.
At last, reboot the system.




<string>-launchd</string>                      (do not add this line, it might exists or not depending on your macOS version)




Press <CTRL> - <X>, then <Y>, then <Return> to save the file.
At last, reboot the system.