•If you have RR 7 and your support expires after the 1.Nov.2016, then you do not need a new license file.
(For your expire date, please check rrControl help menu license "Features supported" or rrConfig, tab license)
We will send out new license files until end of November for these customers as well.
•If your support expired within the last few months, then we can offer you to order the support backdated.
Please contact support.
•In any other case, you have to buy the upgrade.
Please contact support.
IMPORTANT:
The upgrade is a replacement of the old installation. This means the network folder for the RR files does NOT change.
If you have named your RR network folder for example \RoyalRender_v7\, then you have two options:
1.Keep the folder name even if it is RR8.
2.Move the RR folder after the upgrade to \RoyalRender\. Please see this help page.
This update is executed like any other update of RR.
This works just like every other RR update.
You execute the updater and everything is updated and restarted.
It keeps:
1.global config and client list
2.jobs and history DB
3.user cfg files (flipbook, submitter presets)
4."__inhouse" files
5.unknown plugins and executables
6.modified render config files
7.modified setenv files
8.modified submission plugins
9.modified pre/post/finished scripts
10.modified render pref files
Download the installer and choose "Re-install existing installation"
It is almost the same as an update, but removes/overwrites more files.
It keeps:
1.global config and client list
2.jobs and history DB
3.user cfg files (flipbook, submitter presets)
4."__inhouse" files
There are a few files that you should change if you have upgraded RR.
Please see
Please reinstall the submission plugins via rrWorkstationInstaller.
If your Workstations have the rrClient running, then you can create a client command job in rrControl (Menu client, command job, choose "(re-)Install Artist Workstation (rrSubmit Plugins, ...)" ).