Upgrade from RR8
Compatibility with RR8 files
- Render config files:
Render config files written for RR8 are supported.
- Python scripts:
RR9 uses Python 3.9.
Most plugins written for the rrServer, rrControl should work, some require small changes for python 3.
What you have to change
- Client PS test
While you upgrade RR, the rrClients will re-test the Processor Speed and Ghz on all machines.
You might want to make sure that the artists are not rendering on the desktop when you update RR.
(Otherwise you can re-test the Processor Speed any time via right-click in rrControl)
- New folders, config moved
There is a new folder [RR]\sub_artists.
You have have to allow read AND write access for everyone for that folder.
You might want to move the setting files from [RR]\sub\cfg_user into the new folder.
As settings and log files for everyone have been moved to that folder,
you might want to remove write access for artists that should not change RR settings from [RR]/sub.
A new folder that contains files that are written by the rrServer only.
(So far it is used as a destination for copies of the RR_Localdata job database)
- Please see File Access Permission for more information.
- Python scripts
If you run python scripts via RR using our rrPythonconsole, then you have to ensure that these scripts are compatible with Python 3.
Or you have to change the Render App version in rrSubmitter to 2 before submitting the python file.
If you have written python plugins for rrControl, rrSubmitter or rrServer, then you must test them with python 3.
- Linux/Mac bash/zsh:
If you prefer bash/zsh instead of csh for our render script generation, please change the Clients config.
What you might want to change
- Folder [RR]/render_apps/_config_inhouse
If you have changed or added any render config or include files in [RR]render_apps\_config\,
you might want to move them to [RR]/render_apps/_config_inhouse.
There is absolutely no difference between [RR]render_apps\_config and [RR]render_apps\_config_inhouse.
_config_inhouse overrides any file with the same name in _config.
The only reason to move to [RR]render_apps\_config_inhouse is to tidy up your RR installation.
_config has 300 files and it is hard to see/remember which files you have changed or added.
You may upgrade to RRv9 any time.
No additional costs.
- If your RRv8 license was on support&maintenace on 15.Dec.2022, then you can upgrade to RRv9 without any additional costs.
- If your support&maintenace expired in the last 12 months, you have to order 2 years of support&maintenace backdated.
- Otherwise you have to order an upgrade or switch to subscription licenses:
RR9 requires a new license file.
Please open your rrConfig, tab "License".
Take a look at the left side, second group "Server".
Depending on your RR 8 version, there might be a row "Server Hardware ID".
- If you do not have this row "Server hardware ID", then you require to update RR to the latest RR 8.4 version first.
- If you have this "Server hardware ID" and it states some number/letters like G34A_BE35_34HF,
then write us an email and we send you your new license file.
- If it states "N/A" or nothing, then you need to upload a new license request file.
There are two ways to create a new request file:
- a) EITHER:
If you can start rrConfig on your rrServer machine (must be the rrServer machine),
then hold the key "Alt" and click on "Server Mac (HostID)".
Confirm that you know what you do.
"Server hardware ID" should state an ID now.
Upload a license request.
- b) OR:
Temporaly move your current license file RR/sub/rrLicense.dat to some other location.
"Server hardware ID" should state some ID now.
Upload a license request.
Move your old license back to RR/sub/rrLicense.dat to be able to continue to use RR8.
Upgrade your RR installation
You require to have RR 8.4.xx installed to be able to automatically update your farm RR8 to RR9.
If your license does not allow 8.4.xx because it expired a long time ago, then you have to order an RRv9 license first.
(Which works with RR 8.4 as well)
There are two options to use RR v9:
1) Full upgrade
2) As addon to RR8
1) Replace RR8 with RR9 (full upgrade)
Download the upgrade package and execute it.
In case you have some older machines,
you might want to install it as addon first to test if the apps are running on your machines.
Please contact us in case the apps do not run to see if we can send you a different version.
2) RR9 as "addon" for RR8
Instead of installing/updating to RR9, you can use some of the RR9 applications with your RR8 installation.
This requires at least RR 8.4.04.
- Download the RR9 installer and extract the zip.
- Create a folder "_RR9" into your [RR] folder
- Copy the contents of the installer/files folder into [RR]/_RR9/
Min OS version:
(Some apps like the rrClient are running on Windows 7 as well)
The Visual Studio 2019 Redistributable package is required.
It might already be installed on your machine.
If not, then it tells you that it misses some MSVC..dll files when you try to start an app.
In that case please install it via RR\bin\win64\VC_redist_2019.11.x64.exe
Minimum required GLIBCXX:
3.4.15 (CentOS 7+, Ubuntu 17+).
Min MacOS version: